privacy and cookie policy

Alinel UK Limited
Unit 30 Alexandra Way
Tewkesbury
GL20 8NB
United Kingdom

Tel. General: +44 7714 269090
Tel. General: +44 1684 274608
Mail: export@alinel.be
Company No. 15052107

Processing and storage of your data
ALINEL UK Ltd may process personal data about you, since you use the services of ALINEL UK Ltd and/or because you provide it to ALINEL UK Ltd voluntarily when filling out a contact form on the website. ALINEL UK Ltd may process the following personal data:

  • Your first and last name
  • Your company details
  • Your address details
  • Your phone number
  • Your email address

ALINEL UK Ltd does not keep your personal data longer than necessary for the stated purpose, taking into account our need to answer queries, solve problems, improve services, offer new services and comply with legal requirements.

Why we process your data
We process personal data for a variety of purposes. In doing so, we always process only the data necessary to achieve our intended purpose.

We require the use of your personal data for the following purposes:

  • Processing visitor requests or supplying requested documentation;
  • Replenishing our client base;
  • Registration of purchased products;
  • Optimization of our customer service;
  • Resolving any problems customer might have with our products;
  • Promoting products and services by ALINEL UK Ltd and affiliate companies;
  • Communicating personalized messages and actions based on information collected about your use of our websites by means of cookies or similar technology;
  • Analyzing and optimizing the user experience on our website;

Viewing your data
You have the right to access, correct or delete your personal data, provided that legal conditions allow for it. You can request your personal data, inspect it and, if needed, have inaccuracies corrected. The user will at all times be able to contact us about this via export@alinel.be.

Protection of your data
ALINEL UK Ltd attaches great importance to the protection of personal privacy and shall process the personal data provided to it with due care. Personal data is data that could enable us to identify you as a person, whether we actually do so or not. By using our website or communicating your personal data to us, you accept the practices described in this Privacy Statement.

ALINEL UK Ltd shall only make your personal data accessible to third parties if this is required for the execution of an agreement with you, or to comply with a legal obligation. In any other case, data shall not be passed on to third parties without your prior active approval.

Cookies
ALINEL UK Ltd uses cookies to improve the use and functionality of their website as well as to better understand how visitors use the sites and the tools and services offered on them. By using our website, you agree to our use of these cookies.

Cookies are small text files stored on your computer by the websites you visit. They are common practice to make websites work or to make them function more efficiently and to provide information to the website owners. They help us better tailor our website to your personal needs, improve its usability, receive feedback on customer satisfaction, and communicate with you elsewhere on the Internet.

ALINEL UK Ltd uses Google Analytics to keep track of how our website is used and to be able to generate reports about our website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Intellectual property
The contents of this site, including brands, logos, drawings, data, product or company names, texts, images, etc. are protected by intellectual property rights and belong to ALINEL UK Ltd or entitled third parties.

Complaints or comments
If for some reason you feel or have evidence that we are not handling your information correctly, you can report this to us at export@alinel.be. We will work together to find an appropriate solution.